Our Story

Our Story

Reliable Rural Broadband. Built by Neighbors, for Neighbors.

The Foundation of Service

I grew up under the wing of a successful electrical contractor. My father ran his business with a simple philosophy: if you’re going to do a job, do it right the first time, and always treat your neighbor’s home like your own. Those years weren’t just about wires and circuits; they were about the weight of a promise made to the community.

HSI: Honest Sincere Interactions

More than just an ISP. A commitment to our neighbors.

Serving the East Mountains since 2000

1. We Fight the “Data Hogs” – We fix the flow rather than upselling you.
2. Managed Means “Cared For” – Proactive stewardship of your connection.
3. Quick and Efficient – Installs usually within 48 hours.
4. The 15-Minute Grace Period – Mutual respect for each other’s time.
5. Truth Over Transactions – Values rooted in God, Family, and Country.

A Note from Steven

When you see the Higher Speed logo, you’ll notice a hot air balloon rising up. In New Mexico, we know that flying a balloon takes more than just hot air; it takes patience, an understanding of the elements, and a lot of heart. That’s how I look at technology, too.

I earned my degree in Electrical Engineering, but it wasn’t a walk in the park. It took me six and a half years of grit and late nights. I remember thinking to myself, “This major is way over my head,” but I stuck it out because I believe in finishing what you start.

It means I don’t think a title makes me any better than the folks I serve here in the East Mountains. To me, that effort is just proof that a person is willing to tough it out until the job is done.

When you choose us, you’re getting a neighbor who knows what it’s like to work hard. If your connection isn’t right, we don’t just “check a box”—we stay until it’s fixed. We’re here to lift our community higher, one connection at a time. Hallelujah for that!

Steven Grabiel

Owner & Operator, Higher Speed Internet

“Been a customer since ’07. He was here in 20 minutes and my service was back up in 5.” — Katherine C.
“Dependable service, taking into consideration how rural we are and the weather.” — Sharon H.
“I have been with Higher Speed for years. Always fast reliable speed. Great service!” — James W.

"Commit your work to the Lord, and your plans will be established."

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